Free and confidential support for jurors after a trial

Free and confidential support for jurors after a trial

Jury duty is an important civic responsibility, and can be a very rewarding experience. In some cases, it can also be stressful. Talking to a qualified counsellor can help to ease the transition after a trial or inquest.

How the program works

Ontario now offers free, confidential and professional counselling to jurors. The Juror Support Program is available to jurors after they complete jury duty on a criminal trial, a civil trial or Coroner’s inquest.

Speak with a qualified and experienced counsellor, toll-free, 24 hours a day, 7 days a week.

  • 1‑844‑JUROR‑ON (1‑844‑587‑6766)
  • TTY: 1‑877‑338‑0275

To request counselling, jurors need to provide the following information:

  • location of the court where their jury trial or inquest took place
  • start and end date of the trial/inquest and
  • name of the case or inquest

Jurors initially receive up to four one-hour counselling sessions. They can choose to receive counselling services over the phone, in-person, via email or videoconference and in English or French. They will also receive disability accommodation.

Eligibility

The Juror Support Program is available to jurors after they complete jury duty on a criminal trial, a civil trial or Coroner’s inquest. Jurors can access counselling services by calling 1‑844‑JUROR‑ON (1‑844‑587‑6766).

In-person counselling

Jurors can arrange for an in-person counselling session over the phone, if they would prefer to meet a counsellor in person.

The phone representative will match jurors with an experienced counsellor. In-person counselling sessions are available across Ontario. When a counsellor has been found, the counsellor will contact the juror to arrange a date and location to meet.

Other methods of counselling

Jurors can choose to receive counselling over the phone, via email or videoconference, depending on their preference.

Confidentiality

The Juror Support Program is completely confidential. It is operated by Morneau Shepell, a service provider that is independent from the Government of Ontario.

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Last modified: January 30, 2017